Reservations
we encourage our clients to make reservations in advance for class and childcare to secure their place – classes are kept smaller in size to ensure you receive the proper attention from our instructors. reservations may be made online or by calling our studio. of course, we will always do our best to accommodate walk–ins.
Arrival
we request that new clients arrive at least ten minutes before class in order to fill out an information form, and so the instructor may show you around the studio, learn about any injuries or limitations and answer any questions.
we encourage all other clients to show up at least five minutes before class; late entry will not be permitted five minutes past the start of class.
Cancellations
you may cancel a class reservation for classes after 11 AM up to two hours before class without penalty. for 10 AM classes or earlier, cancellations must be made 12 hours in advance.
you will be charged for any late class cancellations or for a no–show at a single class (or package you purchased) rate.
please note that the same cancellation policy also applies to child care reservations.
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